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The goods can be returned within 30 days after receiving without any stated reason. If a buyer decides to return the purchased item(s) the following steps have to be taken:

Contact us at with written return application which will include: order number, date of delivery, part number(s) of the products, number of items, your bank number or PayPal account.

Returned goods must comply with these conditions:

  • Returned goods mustn’t be used
  • Returned goods mustn’t be damaged
  • Returned package must include copy of the invoice
  • Returned goods mustn’t be sent upon payment on delivery


If all above conditions are met, the seller transfer refund for goods within 14 days to your bank or PayPal account.

If the above mentioned conditions are not met, the goods will be returned back to delivery address on buyer expenses.


Adress for returns:

  • Altcore s.r.o.
  • Sreznevského 20
  • 831 03 Bratislava
  • Slovakia




Return form: .PDF